Ever wonder what life would be like if your Government to follow the principles of the ISO9001: 2008? Call me what you like, but I have wondered. I realize it is pie in the sky dream to believe such things, and most Governments are too corrupt to do so, but there is no life is better for all of us if you have made?
Although the ISO9001: 2008 is called "quality management system, it may be accepted as a business management system. Actually it should not apply to business. It may be adopted for the management system of the organisation. ISO9001: 2008 has nothing to do with profitable, so that it applies equally to non-profit organisations and can be applied Government too.
Your city, County, State, province, municipality or even the theory you can get registered to ISO9001: 2008.
And what if they get registered, and actually follow the requirements of ISO9001: 2008?
Suppliers, including large military contractors, should be assessed before the issue of contracts. And implementing the supplier would be tracked. Requests for corrective action would be issued on the vendor is over budget or provide materials which do not meet the specifications of the Government. Vendors that commits very will be removed from the list of qualified service providers and would receive any further contracts.
The Government should periodically ask citizens "We how? How can we improve? ". Would not have census includes only what you race are (why they so request code), but this will include questions on how the Government could improve.
Objectives should be defined, including one for the satisfaction of citizens (customer). The effectiveness of Government will be measured. When fell short, corrective action to be taken to improve performance.
I know I'm dreaming here, but this is a good dream. Now back to reality. This entry was posted on Tuesday, June 3rd, 2010 at 8: 37 pm and is filed under ISO9001: 2000 comments, blog. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
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