The philosophy of total quality management

The basis for TQM is defective or prevent quality problems from the outset. Application of statistical techniques and management skills to examine and monitoring of factors that can affect the appearance of defects throughout the process, research, design phase, supply phase and other services relating to the development of quality.
Applying TQM improves product quality, but also increase the effectiveness of the entire system on the basis of the principle "always the right do works correctly at the beginning".
Total quality management is a management philosophy that attempts the capabilities of an organization in quality, with the participation of each Member of it, to achieve lasting success by meet to focus all customer requirements and benefit the members of this organization bring back, and for the society according to ISO 9000.
Management system in TQM is a system based on the following philosophies:
(1) Quality cannot be assured and controlled if control only the output of the process. It is the entire process where each function to create the quality of each operation.
(2) The responsibility for quality among the highest level of management of the organization. To have an adequate and effective quality policy, the Board must change their faith deep to approach to improving the quality. You need to make commitment and agreement activities to quality. This is very important step in the management of quality in each organization. If you want to improve the quality of first need to improve the administrative operations and other functions.
(3) The human factor depends greatly on the quality the quality of the product, make the most important factor in product quality. Training, must be firstly focused education strategic tasks, programmes to improve the quality.
(4) Quality have the attention of everyone in the organization. Therefore quality control must be built system, mutual understanding, consistency and commitment to goal that is the quality of work. This will help facilitate the movements of quality groups in the Organization, which activities will draw people in creativity and improve the quality.
(5) Towards prevention and protection against defective errors in the production process and other operations through the best possible use of statistical tools to find the main causes of the defect and proper corrective action.
(6) In order to avoid economic costs, these principles absolutely correctly to start must be followed.
TQM refers directly to each production and business processes to control and prevent errors implement causes during the process using the procedure as follows:
1. Choose process to analyze priority
2. Analyze you the process
3. Check the process
o A standards / control board
o relations with customers/suppliers
o services contract with customers/suppliers
4. Quality improvement method in the process
TQM synchronous combination of quality control with productivity control for the main objective is to reach the perfection of the product and the perfection of the company.

More details at http://qualitymanagement.hrvinet.com. Find all the templates, process quality management, ISO... at: ISO 17025 checklist.