You have ISO9001-2008 certified? There are 2 types of company ISO9001. Which are you?

In my view, there are basically 2 types of companies that have acquired the certification of ISO9001 2008. Honestly, there are companies that intend to follow the standard in the hope of improving their operations, improving their quality, and ultimately improve their bottom line.

Then there are the companies that get the certificate of ISO9001-2008 on nothing more than a sales tool to open the door, that would be otherwise undesirable.

For both types of companies I have worked in the past. Let me tell you more fun, working for companies that really want to register the ISO9001, power and comply with them.

A few months ago I visited Before small companies in the area of the Bay, which has been struggling with their quality management system ISO9001-2008. Their sound quality guy should end until a few months. From the quality of the guy left nobody was carried out by experts of ISO9001. No records. No internal audits. No corrective measures. No message loop.

Their quality system was trying to kill mosquitoes observation with the B-52. Not surprisingly, not wishing to work with the system, their system was too difficult to use. Yet another example of the quality of the person so that he could only understand, thus ensuring that he could not get to write documents of the quality system in such a way. This is my guess, though.

As well as their documents are revised and shaved from about 50 percent of pages. Maintain as simple as possible, I always say, and people will be more of an inclined to use it.

Now, months after the road, you're still not done so already, all the internal audits and corrective measures. It seems like they are interested in following their quality management system. The owners of the company they want to have a certificate on the wall that their customers happy, but apparently, where their interest in ISO9001. I'm guessing will be mad switch to create incorrect records a couple of weeks before the next audit of a third party.

For a woman that was HR Manager for the shipping company has been ISO9001 date. Well at least they have a beautiful certificate on the wall. Each year, two weeks before their audit of a third party, all employees should stop by their actual work to build and modify records in a few days. It was fun to watch. Somehow always managed to maintain its certificate.

Seeing companies such as this, the alteration of records and squeak through their audits, I cynical about the true value of ISO9001 2008. You will never forget the auditing team (husband and wife) who actually got drunk at lunch with the owners of the company, then approved the registration of the company.

But then there are good company. According to my experience, most companies that have the certification of ISO9001-2008 actually has. Now the "majority", I mean more than 50 percent. It is not a huge majority of resources. But these good company give me faith that my efforts were not wasted, and that this thing actually some of the values of the ISO9001 to many firms throughout the world. This entry was posted on Tuesday, 5th Oct 2010 at 14: 04 and is filed under from the trenches, general quality system, ISO9001: 2000 blog. You can track any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own page.

View the original article here

ISO9001-2008 similarity to the Government

The next day I have a small sign at the restaurant, noting that the region should be given a rating of "A". It dawned on me that the local region, in a manner similar to discharge their function ISO9001 2008.

ISO9001-2008, of course, is carried out several features. Hopefully it helps in the Organization of the company, with all staff on the same page using the same, correct. If properly and should enhance the quality of the products or services of your company and increase customer satisfaction. With your ISO9001-2008 certification helps you attract new customers, who would have previously considered. In many respects should help, add your bottom line.

But these are the internal dose. Is the external benefits. As well as the restaurant "and" evaluation, with the certificate of ISO9001-2008 for existing and potential customers the feeling of comfort, this is a good place to do business.

Government at all levels shall perform a similar function. Food and drug administration investigates and modifies the drugs. Administration of safety of the road, we can control adjusts the. The list is endless, might be too long time indeed. These are often important to try to keep the public function not only as safe as possible, but also due to the fact that most of us does not have the time or possibility to book all on our own. Vendor evaluation, whether public or private organisations such as consumers Union, helps us to make more informed decisions on what we buy.

One of the reasons it was ISO9001 came to wish to standardize system audit systems of the Organization of independent, third-party auditors. As well as the are you sure you don't have the time and the ability of purity and safety of the local restaurants, every company in the world does not have the resources or wish to make a full investigation to any company wishing to do business. And, of course, this restaurant is not really want to have every potential customer comes into the kitchen on the matter. Which is a standardized system of audits may not always be perfect, but it is a good way to help people have confidence in their business partners.

This entry was posted on Tuesday, 19 October 2010 at 12: 56 pm and is filed under General, notes the quality system, ISO9001: 2000 QMS blog, benefit. You can track any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own page.

View the original article here

Guidelines for writing documents of the quality system ISO9001-2008

If you're reading this, chances are that you have about writing documentation of the quality system of the company. This would include the manuals, procedures, perhaps some of the forms, and possibly some of the work instructions.

ISO9001-2008 supported by a quality manual and documented procedures are required. There are 6 of the quality of the procedures that are in accordance with the ISO9001 2008, but all will end up with more than 6. 6 the necessary procedures are as follows: procedure inadequate materials, internal audit, inspection of documents, checking records, corrective action and preventive measures. You might want to write to some of the additional procedures for your organization. Procedures, such as issue a purchase order, sales order, receive the control, inspection, etc., all very commonly used.

Now you don't want to go to overthinking. However, this does not mean that you have to have a guide of 50 pages. Each of these procedures cannot be written to in paragraph 2, or if you need to adequately describe how to do this. In General, I would like to keep the individual procedures for 1 or 2 pages maximum. If you are not particularly complicated, the majority of the documented procedures can be written to the page.

The manuals can be also very simple. It would be a thing of the 3 or 4 parties. Each paragraph should say something like "We conduct regular internal audits. The procedure for internal audit is the responsbility of the quality Manager. See how to number 8 in the course of the implementation of internal audits.

You don't Necessarily have a documented procedure for everything you can do. For example, in ISO9001 2008 is the requirement that the evaluation and approval of suppliers. Can be very useful to have a documented procedure for how shall be carried out, but it is not a requirement. The organization is very small and the process of evaluating a vendor may be included in the training is not necessary to document this process. Of course, the better you are ready to defend yourself during the audit of your party. But you can describe the process auditor intelligently and you have the records show that you are in accordance with the ISO9001 standard, then you don't necessarily have a documented procedure. View the original article here

How you can get people to adhere to the quality system ISO9001-2008?

Is working with the company, which was registered to ISO9001 2008 for one year. Are large groups of people to work and I very much look forward to visit is. Do you have about 100 employees. This company is very concerning quality standards and are put out an excellent products. In General, are very enthusiastic about the certification of ISO9001 2008. Most of these Management.

There is only one guy who suspect for their quality management system ISO9001-2008 is a nuisance. But he knows how much that means top management have the certification, so he grudgingly goes together with the program. Requests for corrective measures to allocate this man take a little longer to get back. But this is not my main concern curmudgeon.

My biggest concern is 30 or 40 people in a device that is not actually seem to be just very much depends. They sit quietly in training, nodding the head up and down. You ask if they understand what is talking about and say Yes. You will still be governed by the program for a week or two after you told them what should I do.

A week or 2, obviously, to forget the importance such as the identification of products and signature are beyond the control of paperwork. Internal audits are almost always capture a significant number of the unknown parts of shelves or pallets. Often I catch control documents are missing some of the stamps and signatures, must demonstrate that the product has gone in each production process and has been approved to go the next steps.

The company has attempted to address these issues by asking politely line employee on the meeting of the society. This Usually leads to compliance with the above mentioned a week or 2, and the cycle is repeated.

It is the old argument to here carrot versus stick. We reward employees for compliance? And their punishment for violations. I guess each situation is different and unique, and cannot actually make this call, if you know the people involved.

But I'm looking for more ideas here. How will you deal with employees who matter really pay attention to the details? View the original article here

How you can get your people to comply with your quality system ISO9001-2008?

There is no company with a registered ISO9001-2008 for around one year. They're a great bunch of people to use and very much look forward to you visit them. They've got about 100 employees. This company exclusively with quality as they offered excellent products. In General, they are very enthusiastic about the ISO9001: 2008 certification. Most of them anyways.

There is only one person that I doubt it, the quality management system ISO9001-their 2008 to be a nuisance. But he knows what it means for senior management to have a certification, so he went with lukewarm. Requests for corrective measures assigned to this man take somewhat longer to return. A Curmudgeon but this is not my main concern here.

My biggest concern is 30 or 40 people in enterprise really does not seem to care that much. They sit quietly in training sessions, nodding their heads up and down. Ask if they understand what you are talking about and say Yes. Even if they will follow the program for a week or 2 after you've told them what should be done.

After that week or 2 though, they forget the importance of things like the identification of products and signing off inspection paperwork. Internal audits catch almost always a significant number of unidentified parts sitting on shelves or pallets. I often catch paperwork inspection, are some of the stamps and signatures necessary to furnish proof that the product has gone through each production process and has been approved to move to the next process.

The company is trying to deal with these problems by asking politely on the conformity of the employee at the meetings of the company. Typically, this is in accordance to the week or 2 and then the cycle is repeated.

Of course, is an old carrot versus stick argument here. We Reward employees for performance? Or to impose penalties for non-compliance. I guess that every situation is different and unique, and you can't really call this unless you know that people who were involved.

But I'm looking for more ideas here. How to deal with employees who do not really care to be given to the details? This entry was posted on Saturday, October 2nd, 2010 at 2: 46 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

View the original article here

Tips for saving your documents of the quality system ISO9001-2008

If you read this, it is likely that you have thought of writing system documentation on the quality of your company. This will include your quality manual, procedures, perhaps some, and perhaps some work instructions.

In ISO9001-2008 require documented quality manual and documented procedures. There are 6 procedures of the quality required under ISO9001-2008 but all ends up with more than 6. 6 the procedures are as follows: control of non-conforming material, internal audit, document management, records management, corrective action and preventive action. Most likely you want to write some more of the procedures for your organization. Procedures, such as how to issue a purchase order, processing a sales order, receiving inspection, checking of maritime transport, etc, all very often used.

Overthinking it Now does not go. This does not mean that you have a 50 page manually. Each of these procedures can be written in paragraph or, if this is all you need to adequately describe how you can do so. In general I don't like to maintain each procedure to 1 or 2 pages maximum. Unless they are particularly complex, the most documented procedures can be written on page 1.

Your guide to quality can be very simple. It may be a matter for 3 or 4 pages. Each paragraph you can say something like "we conduct periodic internal audits. Procedure for internal audit is the responsbility of the Manager of quality. See the procedure number 8 for how we carry out internal audits. "

You don't necessarily have a documented procedure for everything you do. For example, in ISO9001-2008 is the requirement that evaluate and approve suppliers. You can find very useful to have a documented procedure on how this is done, but this is not a requirement. If your organization is very small and the evaluation process of the supplier may be covered by the training may not be necessary to document the process. Of course you will have better prepared to protect themselves during the audit your third party. But if intelligently you can describe the process of the auditor and you have the records to prove that you are in compliance with the standard ISO9001, then it is not necessarily need a documented procedure. This entry was posted on Tuesday, 10th August 2010 at 2: 47 PM and is filed under From cuttings, overall quality system ISO9001: 2000 blog. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

View the original article here